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systems administration 

Note: The extracts available here document an infrastructure which no longer exists.
The domains, servers, etc. were decommissioned in 2005.


extract  1
extract 2
I approached the Systems Administration position primarily concerned with making sure I didn't let anything fall through the cracks. I addressed this concern by devising a checklist system which ultimately gave us outstanding documentation for regular audits, plus provided the Director of IT with the means to perform these tasks in my absence. (He would periodically volunteer to perform the list tasks to ensure he was sharp on the low-level detail of the daily tasks. extract 1 contains content from the "daily" portion of the checklist, which was printed and followed each work day; extract 2 contains content from the "weekly backups" portion of the list, which was printed and followed on Fridays.
extract 3This is a procedure document on how to reset our telephone switch - usually as a function of recovering from commercial power outages.
extract 4In this role, I also provided local and remote support for 400 employees. This is a How-To document on creation of a Microsoft Outlook Data File - a convenient solution for to the common problem of how to archive important e-mail without it being part of the Exchange store.